Question: What’s the most important consideration when deciding, among founders, who should take on which leadership role? Dustin Cavanaugh RenewAge Play to Your Strengths “I have been involved in multiple…
If you’ve ever put your trust into a business by making a purchase from it, you likely know what it feels like to go through a poor customer service experience….
Question: What is an example of a successful loyalty or referral program that you have used in your business? Vladimir Gendelman Company Folders, Inc Predict When Customers Will Need to…
In advising other businesses, it’s important that I stay updated on current reports and information that could direct my recommendations and shape strategies I develop. Ewing Marion Kauffman Foundation’s recent 2018 State…
If you google “workplace culture,” you’ll find hundreds of articles and resources on why it’s important, how to build a better culture, and tons of examples of companies that are…
While the concept of intrapreneurship has been around for decades and has been championed by some of the most innovative companies in the world (including IBM, Intel and Google) it…
On a podcast, I recently heard serial entrepreneur Jason Wilks refer to how his experience playing golf helped him run the businesses he founded. I have always been a sports…
Are you making business harder than it has to be? In our quest for growth, we often find ourselves overlooking simplicity. Now, I’m not suggesting that you take a shortcut down…
Want to streamline success as a startup? Networking is the ultimate route, and the reasons are endless. You’ll meet investors. You’ll meet leaders in your industry who can help spread…
Dedicated employees make or break startup success. Anyone can say they are “highly skilled,” but if employees lack the same vision and determination as their leader, it can be detrimental…
One of the best descriptions I’ve heard of leaders is that they focus on vision and strategy, guiding and removing obstacles for their teams, similar to a coach in sports….
Having a remote team has helped me grow my businesses in a scalable, cost-effective way. I’ve been able to tap into talent in a way that is beneficial for myself…
I love to travel. I always have. And that’s one of the perks of running my own business; I have to log more miles to attend meetings or give a…
Question: What was your first job and what did you learn from it? Darrah Brustein darrah.co Frozen Sno Ball Maker “My first job as a teenager was working in a…
Question: What’s the best way to overcome my tendency to micromanage? Peter Boyd PaperStreet Web Design Delegate “Start with your best candidate and delegate something that you know they will…
Question: What one thing did you find most difficult when transitioning from employee to employer? Vik Patel Future Hosting Setting Work/Life Boundaries “When you’re an employee, someone sets boundaries for…
Question: How do you approach a delicate social media scenario in which your team member posts something inappropriate to their personal social media? Do you immediately terminate them or work…
Question: What’s your favorite tool for handling client/customer communication in a timely manner — and in one place? Brian David Crane Caller Smart Inc. AppBoy “We use AppBoy to organize…
Question: How do you help employees (or co-founders) who are experiencing burnout get back on track? Jeff Cayley Worldwide Cyclery Create a Tailored Solution “Everyone gets burned out here and…
Giving away your power robs you of your intrinsic strength. Yet, it’s likely there are times in business when you’ve given people and circumstances power over you. Recognizing where you’ve given away your power is the first…